Birthday Party FAQs
Ninja Nation Lafayette, CO
Ninja Nation Centennial, CO
Ninja Nation Frisco, TX
Frequently Asked Questions - Birthday Parties
Due to the popularity of Ninja Nation, we experience a large number of calls with questions about Birthday Parties and Special Events. In an effort to provide you with the best experience possible, we have provided answers to the most frequently asked questions.
I AM LOOKING AT A LOT OF PARTY OPTIONS FOR MY CHILD. WHY SHOULD I CHOOSE NINJA NATION?
We think Ninja Nation offers the best birthday parties on the planet! We provide an incredibly fun, memorable and safe environment for kids 5 and up to enjoy climbing, swinging, jumping and hanging onto, over and on some awesome obstacles and head-to-head race lanes in a high-energy atmosphere. Our arenas have been designed by some of the most famous athletes from the TV show American Ninja Warrior™ and optimized for maximum activity and FUN for all ages! Ninja Nation has hosted thousands of Birthday Parties and Special Events so don’t just take our word for it – check out the incredible reviews and testimonials from other guests on social media. For parents, Ninja Nation provides a stress-free service and exceptional party support, allowing mom, dad, and family members to enjoy the party and the lasting memories. There is nothing like a Ninja Nation birthday party anywhere.
You can book a party any time online by clicking the BOOK A PARTY link at the top of the website.
What Days/Times are Birthday Parties Offered?
Our birthday parties start on the hour.
- Friday Nights – 5pm - 7pm
- Saturday – 12pm – 5pm
- Sunday – 12pm – 5pm
What Footwear is Required at Ninja Nation?
All birthday party participants NEED to be wearing clean tennis, running or athletic shoes. We are a SHOES ON facility.
HOW EARLY CAN I ARRIVE FOR MY PARTY?
Please arrive 15-20 minutes before the scheduled start time of your party.
WHAT AM I ALLOWED TO BRING TO THE PARTY? WHAT DO I NEED TO BRING?
Feel free to bring a Birthday Cake, cupcakes or cookies, candles, presents, and birthday child! All other items can be purchased through Ninja Nation. We do not allow outside food, drinks or coolers for Birthday Parties.
IS GRATUITY INCLUDED IN A BIRTHDAY PARTY OR SHOULD I TIP THE PARTY HOST?
Gratuity is not included but can be provided at your discretion either directly to your host or at checkout.
CAN WE BRING OUR OWN PIZZA OR OUTSIDE FOOD?
We offer pizza which can be purchased through Ninja Nation. We will contact you a few days before your party to get your pizza order if you do not know it at the time of booking. All pizza orders must be placed by 5PM the Thursday prior to your party. To ensure that your pizza orders are received in a timely manner, please note the pizza order cutoff time. We do not allow outside food, drinks or coolers; only your birthday cake, cupcakes or cookies are permitted with a booked party.
IS IT OKAY TO BRING ICE CREAM?
Yes! We have freezers available and will bring it out for you when it’s time to serve it.
IF MY CHILD DOESN’T LIKE CAKE, CAN I BRING COOKIES/BROWNIES, COOKIE CAKE OR CUPCAKES?
Yes, of course, a baked dessert item is great.
CAN I BRING MY OWN DECORATIONS/PLATES/NAPKINS?
Yes! If you would like to bring your own decorations or themed decorations, plates, and napkins, you are more than welcome to do so!
CAN WE BRING OUR OWN DRINKS?
Unfortunately not, we don’t allow any other outside food or drink for birthday parties in the Arenas. However, your party package does include water and if you need additional drinks we offer soda, Gatorades and more from the vending machines. We also have water fountains.
IS THERE A PLACE TO PUT PRESENTS?
Yes! We will gather presents on a cart at check-in and assist with putting them on a designated table in the Party Room/Area.
WHAT IS YOUR CANCELLATION POLICY?
Birthday Parties & Team Events: There is a $100 non-refundable deposit. If you cancel the party you will forfeit the full deposit. If you choose to reschedule your party and cancel at a later date you will forfeit the full deposit. Deposits are applied to the remaining balance at the end of the party.
Special Events: a 50% non-refundable deposit is required to book a special event. If you cancel your event you will forfeit the full deposit.
Weather: If acts of God or Weather cause the facility to close, your party will be re-scheduled. No refunds will be given due to weather or acts of God.
You can book a party any time online by clicking the BOOK A PARTY link at the top of the website.
DO WE GET A PARTY HOST WITH THE PARTY TABLE?
Yes, unless you requested an unhosted party, you will have a Party Host that will take care of everything you need. If you are interested in an additional Party Host, we can provide a second party host for $50.
DOES THE 15 PARTY ATTENDEES INCLUDE THE BIRTHDAY CHILD?
Yes, anyone who is participating and having fun on the Arena floor counts towards the 15. This includes the birthday party child and any parents who may want to enjoy the obstacles. We DO NOT charge for parents, grandparents or friends to stay and watch. You can BOOK A PARTY any time on our website and customize your party to meet your needs and budget.
WHAT QUALIFIES AS AN EXTRA PARTICIPANT IN THE BIRTHDAY PACKAGE?
Extra participant refers to any person enjoying the obstacles on the Arena floor. Any persons attending the party may watch at no charge but may not access any of the attractions. If any guests in the group want to be part of the Additional Participant pricing, they will need to be included on your final party bill. If you do not want extra guests on your bill, and they want to access the attractions, they will need to go to the front desk to purchase a full priced pass.
IS THERE AN AGE LIMIT?
Yes, you must be 5 years old to be on the Arena Floor. If your child is turning 5 please contact us for details.
DO YOU HAVE INVITATIONS?
Unfortunately we do not. We recommend copying the invitation information from the email you will receive from us and pasting it into an Evite, Facebook event, etc.
WHERE CAN I GET THE WAIVERS?
We strongly recommend that parents sign waivers for any child attending the birthday party on our website in advance so that it will automatically be in our system when they arrive. Every guest wishing to participate in our attractions is required to sign a waiver. Waivers only need to be signed once at the Arena.
Waivers can be signed by clicking the WAIVER link at the top of the website.
WHAT ARE THE WAIVERS?
The waivers outline the risks associated with climbing on and engaging with obstacles and are required for each participant before they are allowed to participate in any of our arena activities.
Waivers can be signed by clicking the SIGN WAIVER link at the top of the website.
HOW MUCH IS THE PIZZA? WHERE DO YOU ORDER FROM? HOW MANY SLICES PER PIZZA? HOW MANY KIDS WILL ONE PIZZA SERVE?
Pizzas are ordered from local pizza vendors, which vary by location and start at $15.00 each. All pizzas have approximately 8 to 10 slices each. If you are approximating 2 slices per person, one pizza should feed 3 to 5 people. For most locations, all pizza orders must be placed by 5pm the Thursday prior to your party. To ensure that your pizza orders are received in a timely manner, please note the pizza order cutoff time that is on your Order Invoice. We do not allow outside food, drinks or coolers besides your birthday cake, cupcakes or cookies.
DO I NEED TO CALL BACK TO GIVE YOU MY PIZZA ORDER AND FINAL HEAD COUNT? WHEN DO YOU NEED THAT INFO?
No need to call us – we will handle that for you! Just respond to our party booking or coordination email with your pizza order. We update your party with whatever you need and email you back a confirmation reflecting the changes. All party changes, including pizza orders, must be placed by 5pm the Thursday prior to your party or by the cutoff time. We do not allow outside food, drinks or coolers besides your birthday cake, cupcakes or cookies.
CAN YOU PENCIL ME IN AND HOLD THAT PARTY SPOT SO I CAN RUN THE INFO OVER WITH MY HUSBAND/WIFE, AND GIVE YOU A CALL BACK TO GIVE YOU THE DEPOSIT?
Unfortunately we cannot pencil anyone in because we are required to have a $100 deposit down to hold the spot. However as soon as you are ready to book, you can go online and book your party any time by clicking the BOOK A PARTY link!
WHAT IS THE PARTY FORMAT? WHAT IS THE SCHEDULE OF THE PARTY?
Our staff will get the kids checked in and they will then go and play for around 1 hour and 15 minutes. The kids will then be called over the PA system to come back to their table or room for cake, pizza and presents. The final 30min of your party experience is for cake, pizza and presents. The Party ends with a Ninja Nation group photo. Parties are 1hr 45min in length.
DOES THE PARTY HOST GUIDE THE KIDS THROUGH THE ARENA?
If you have a Party Host, your host will take the kiddos around the Arena show them the obstacles, run mini games and even some mini competitions. When it is time for kids to come back to the table or room to eat pizza or cake, we will call the party over the PA and let them know.
WHAT IS A GOOD TIME TO CALL IN ADVANCE FOR A PARTY?
To ensure you get the time and date you prefer, we would recommend booking your party at least 3-4 weeks before the party. The easiest way to book a party is to book online through our website. Simply CLICK HERE to check out our party package then click the BOOK A PARTY link at the top of the site to book it.
HOW MANY KIDS CAN FIT AT ONE TABLE?
Depending on the size of the children we feel that 15-20 is a comfortable number.
WHAT IS THE MAXIMUM NUMBER OF GUESTS I CAN HAVE AT OUR PARTY?
Our Party Areas/Rooms are designed to host 20 total guests per party (including non-participating guests). More than 20 people will require an additional party booking. Please call us for more details.
WHAT IS THE DEPOSIT AMOUNT?
The deposit amount is $100. The deposit is applied to the final bill at checkout at the end of your party. You can book a party any time online by clicking the BOOK A PARTY link at the top of the website. This is a non-refundable deposit.
MY CHILD IS GLUTEN INTOLERANT - DO YOU MAKE AN EXCEPTION FOR FOOD IF WE BRING IN THEIR SPECIAL STUFF?
Yes! If your child has special dietary needs, please let us know upon booking your party so that we can make the appropriate accommodations and inform your Party Host.
I HAVE SOME KIDS A THAT ARE COMING TO OUR PARTY THAT ARE VERY YOUNG, AGES 4 & UNDER… DO WE HAVE TO PAY FOR THEM?
No, kids 4 and younger are FREE and we have a soft play area for kids under 5 to play with a parent or guardian. If your child is turning 5 please call us for details.
ARE THERE SPECIFIC PLACES FOR CHILDREN UNDER 5 TO PLAY?
Yes, we have a soft play area for kids under 5 to play with a parent or guardian.
DO YOU DO PARTIES ON WEEKDAYS?
Yes! However, only on Friday evenings.
Birthday parties offered exclusively Friday Evenings, Saturdays and Sundays at all Ninja Nation Arenas
Schedule your birthday party today with a $100 non-refundable deposit
NOTE: Clean running or athletic shoes ONLY are allowed in our facility. We are shoes ON Arena.